What makes a good donation page in 2019?
Speedier & optimised donation experience
More payment options
Savvier across digital platforms and acquiring digital audiences
Better at showing the need and telling our stories
We’re back with a new approach
After a successful, first-of-its-kind Website Donation Pages Research Report in 2016, we decided it was times for a refresh.
With version 2.0 in 2019, we’ve simplified the research to let the donation data do all the talking:
We made a $20 donation to 60 orgs
We went international
We benchmarked against 49 points of criteria
We ranked all orgs in a scorecard against these criteria
We had access to donation data from major organisations to back up our observations
3 years on – The good & the bad
The report maps out the digital donation experience donors are getting in Australia, against supporter expectations, how we were performing 3 years ago, and our international counterparts.
The good news? We’re doing a lot better since 2016 – acquiring more audiences, getting the ask right, and giving an optimised, faster donation experience.
The bad news? We’re still not donor-centric, conversion and projected revenue is down, and we still haven’t gotten some key things from 2016 right.
How does your organisation rank?
Download to read the full report and the 6 actionable steps you can take right now to improve your donation page – and get supporters to give more and the scorecard to see where & how the top organisations rank.